Frequently Asked Questions

Click on the "Sign Up" link and then follow these steps:

1. Simply fill out the information requested on the sign up screen. You do not need to provide your billing information now.

2. Upon completion you will be brought to your schedule page.

3. You can schedule a future session or request help immediately.

Tutors are available on demand or for pre-scheduled tutoring sessions any time. It is recommended that you request a session as far in advance as possible, so that we can locate the best tutor to fit your needs. But if you need a tutor now, we can help! 

Our pricing is $50 per hour. All sessions are a minimum of an hour, and bill in 15-minute increments above that, so a 75-minute session would be $62.50, a 90-minute session would be $75 and so on. Billing is completed and your credit card on file is charged immediately after each session is ended.

Unlike other larger online tutoring companies, TutaPoint.com uses only US-based tutors.The first step in providing an excellent tutoring website is to find excellent tutors! TutaPoint.com works with teaching professionals from all over the United States, including certified teachers, retired teachers, teaching assistants, professors, and others who are passionate about teaching one or more of our subject areas.

Want to take a look at our tutors? Click here.

TutaPoint is also happy to assist a student or parent match the best tutor for their needs. You can work with one of our staff members to interview and select a tutor. Simply email our team at [email protected].

Yes, our administrative support team routinely monitors tutoring sessions on a daily basis.

Simply log-in and view your scheduled sessions. Find the session you wish to cancel and hit the "Cancel" button.

Yes, all sessions must be canceled with greater than 2 hours before the session is scheduled or you will be charged for 60 minutes of tutoring time. To ensure we are able to retain the highest-quality tutors, we must guarantee tutor pay at some measurable point.

No, regardless as to whether the session is scheduled in advance or at the last minute, the fee is the same. Click Pricing for details on our rates.

Yes, when scheduling a session, type in the username of the tutor you wish to be paired with and priority will be issued to that tutor. However, if that tutor is not available, you will be paired with the next available tutor that meets your needs.

To review our list of tutors simply click here.

The minimum length of a session is 1 hour. After the first 60 minutes, you are billed for every additional 15 minutes of live tutoring provided.

Sessions can last as long as you need them to be.
Unfortunately no, Sessions must be paid by a Visa, MasterCard, American Express or Discover card only. When a student registers with Tutapoint.com, a credit card number is placed on file.
Log-in and click on My Account. Once on the Account Settings page, select "Billing" from the top of the screen and re-enter the new credit card information. Remember to hit "Save" before exiting the page.
Simply click on "Forgot password" under the log-in screen. If you need further assistance, simply call (800) 390-2370 or e-mail [email protected].

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